This web page of quick links has been created to help customers find everything they need to manage their hosting without having to hunt around on our websites. This should hopefully be the only URL you need to bookmark/remember. If you have any queries please contact us.

Account/Hosting Management

• HELM
  This is our shared hosting control panel/billing system.
  Login here to manage your hosting account, billing, contact information etc.
• WHMCS
  This is our new billing system which is replacing HELM billing. If youa re not using HELM then you will be using this.
• My Host Controls (Website Panel)
  Our new hosting control panel which is replacing HELM. This is used to manage windows VPS as well as shared hosting.
• Web Site Statistics
  http://stats.yourdomain.com
  where yourdomain.com is your domain name
  For more information and help please click the help icon after logging in.

Domain Name Managment & Tools

• BlueThunder Domains
  Go here if your domain name is registered through us or if you register a new name with us.
  From here you can:-
  - Register, renew and manage your domain names
  - Purchase SSL certificates
  - Use our web site builder
  - Setup domain/email forwarding
  - Setup Linux hosting
• MX Toolbox
  A handy FREE tool for performing various diagnostic operations on your domin names:- smtp diagnostics, mx lookup, dns lookup, whois, reverse lookup, blacklist lookups and more.

Database Administration

• My Little Admin
  Web based SQL Server database manager, for documentation on this product please visit www.mylittletools.com
• PHPMyAdmin
  Web based MySQL database manager, for documentation on this product please visit www.phpmyadmin.net

For remote (desktop tools) access to your database you will need VPN access. To request VPN access please open a support ticket.

VPN (Virtual Private Network)

VPN access is required to remotely connect to our servers, such as shared database servers or secured dedicated servers/VPS.

Shared Hosting and servers in our UK data centre

• OpenVPN Client interface - Simply login with your provided VPN login details and choose connect from the drop down list. It should then automatically install the client software if it is not already installed. Works on Mac and Windows. If you are running Linux then you will need to download a compatible OpenVPN client.

VPS Customers in our Amsterdam Data Centre

• vpn1.am.myhostcontrols.com
  This is our OpenVPN Server, use this if you are on a non windows OS. Requires the OpenVPN client software.
• vpn2.am.myhostcontrols.com
  This is our Microsoft VPN server, use this if youa re on windows using the Windows nuil tin VPN client.

Email Administration

• Webmail - Browser based webmail interface
  This is for the free email included with shared hosting accounts
  use http://mail.yourdomain.com/
  where yourdomain.com is YOUR domain name.
• Microsoft Exchange
  Outlook Web Access Webmail interface for exchange customers
• SendTracker
  Email Campaign Manager client login
  To signup please go HERE
• Google Apps
  Login to your google apps account. For your domain specific interface use
  http://mail.yourdomain.com
  http://chat.yourdoamin.com
  http://docs.yourdoamin.com
  http://groups.yourdomain.com
  http://calendar.yourdomain.com
  etc...
  To sign-up for Google apps please go HERE
  
  

Help & Support

• Support Ticketing System and Knowledgebase
  Please use the ticketing system to contact us regarding your account or with any technical support, billing related issues
• Google Apps Support
  Google Apps administrator help. Using and managing services, FAQ's, user forums and more.